Privacy policy

At Kidartsy, we believe privacy is as personal as the products you choose for your family. In this policy, we explain what data we collect when you visit the site https://kidartsy.com/, you make a purchase or contact our customer service. By using our website, you accept the terms described below. If you do not accept them, please do not use our services.

We are Kidartsy, based at Jasionka 15, 98-113 Buczek, Poland You can contact us by email at info@kidartsy.com, by phone at +48 732 071 508 or via the contact form on the page https://kidartsy.com/pages/kontakt. Our customer service is available Monday to Friday from 9:00 to 17:00 (GMT+1, Warsaw), and we strive to respond to messages within 24 business hours.

What data do we collect?

When you visit our website, we automatically collect some technical data, such as IP address, browser type, time zone, and information about how you navigate the site.
When placing an order, you provide data necessary to complete the purchase: name and surname, contact details, delivery address, and payment information.
If you contact our customer service department, we use the provided data to respond to your inquiry and improve the quality of our service.

How do we use your data?

We process your data for the purpose of:

proper execution and delivery of orders

ensuring the security and stability of our website

customizing the shopping experience to your needs

sending updates, recommendations, and offers (if you have given consent)

Data sharing

We cooperate exclusively with trusted external partners who are essential for providing our services. This includes, among others:

payment operators who secure and process transactions

shipping and courier companies responsible for order delivery

technology platforms such as Shopify, on which our store operates

We never sell or rent your data to third parties.

Cookies

Our website uses cookies to remember preferences, optimize performance, and present content tailored to your interests. You can disable cookies in your browser settings, but some site features may not function properly.

Your rights under GDPR

Since Kidartsy operates within the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to:

obtaining information about what data we store

requesting correction or deletion of data

restriction of data processing

receiving a copy of data in a transferable format

withdrawal of consent at any time (e.g., for marketing communications)

You can exercise your rights by contacting us at info@kidartsy.com.

Children's data

Our services are intended for adults. We do not knowingly collect data from children under 16 years old. However, if such data is collected, we will delete it immediately.

Data processing outside Poland

Some data may be processed outside Poland, e.g., by international payment operators or logistics partners. In such cases, we apply appropriate security measures, such as EU standard contractual clauses, to protect your privacy.

Data retention period

We retain personal data only as long as necessary for:

provision of our services

compliance with legal requirements

resolution of any disputes

Changes to this policy

This privacy policy may be updated periodically. We always publish its latest version along with the date provided in the "Last updated" section.

Thank you for trusting Kidartsy. We treat your privacy with the same care with which we select our products — attentively, carefully, and respectfully.

Company information

Website: Kidartsy
Address: Jasionka 15, 98-113 Buczek, Poland
Email: info@kidartsy.com
Phone: +48 732 071 508

Customer service hours: Monday – Friday, 9:00 AM – 5:00 PM
(According to Warsaw time, GMT+1)
Response time: up to 24 business hours